Privacy Policy

Last Updated: July 2026

The Mothers Village, LLC ("The Mothers Village," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at the-mothers-village.com, submit a form, or use our services. Please read this policy carefully. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

1a. Information You Provide

When you submit a form, book a consultation, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Estimated due date or baby's age

• Service interest (doula support, postpartum care, career advisory)

• Messages or questions you submit

• SMS consent

When you engage us for services, we may additionally collect:

• Date of birth

• Partner name and contact information

• OB/GYN or midwife information

• Pediatrician information

• Birth location

• Family member information

• Occupation

• Health-related information relevant to the services requested

1b. Information Collected Automatically

When you visit our website, we may automatically collect certain information through cookies and analytics tools, including:

• IP address and general location

• Browser type and device information

• Pages visited and time spent on each page

• Referring website or source

• Clicks and interactions on our website

We use Google Analytics to collect and analyze this data. Google Analytics uses cookies to track website activity. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule discovery calls

• Provide and coordinate the services you request

• Send appointment reminders and care coordination communications

• Send SMS messages you have consented to receive

• Send email updates, newsletters, and resources (with your consent)

• Improve our website and services

• Comply with legal obligations

• Protect the rights and safety of our clients and team

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With independent contractors (doulas, newborn care specialists, career advisors) placed by The Mothers Village to provide services to you — only the information necessary to deliver your care

• With service providers who assist in operating our website and business (e.g., Squarespace, Google Analytics) — under confidentiality agreements

• When required by law, court order, or government authority

• To protect the rights, safety, or property of The Mothers Village, our clients, or the public

We require all contractors and service providers who receive your information to maintain its confidentiality and use it only for the purposes for which it was shared.

4. SMS Text Message Communications

If you have provided consent to receive SMS text messages from The Mothers Village, we will use your phone number to send messages related to your consultation, scheduling, and care coordination. Message and data rates may apply. Message frequency may vary.

To opt out of SMS messages at any time, reply STOP to any message you receive from us. To request help, reply HELP. Opting out of SMS will not affect your ability to receive services from The Mothers Village.

5. Cookies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience and collect analytics data. You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of our website.

We use the following types of cookies:

• Essential cookies — necessary for the website to function

• Analytics cookies — used by Google Analytics to understand how visitors use our website

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Client records are typically retained for a minimum of 7 years in accordance with standard business practices. You may request deletion of your information at any time (see Section 8).

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

All contractors and team members with access to client information are required to maintain strict confidentiality as outlined in their agreements with The Mothers Village.

8. Your Rights & Choices

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of email marketing communications at any time by clicking "unsubscribe" in any email

• Opt out of SMS communications by replying STOP

• Opt out of Google Analytics tracking via the Google Analytics Opt-Out Browser Add-on

To exercise any of these rights, please contact us at hello@the-mothers-village.com. We will respond to your request within 30 days.

9. Children's Privacy

The Mothers Village is committed to protecting the privacy of minors. Our services are intended for adults and are not directed to children under the age of 16. We do not knowingly collect personal information from minors.

If you believe a child under the age of 16 has submitted personal information through our website or services, please contact us at hello@the-mothers-village.com and we will promptly take steps to remove that information from our records. We do not sell or share the personal information of anyone under the age of 16.

10. Third-Party Links

Our website may contain links to third-party websites, including but not limited to social media platforms and advocacy organizations. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Florida Privacy Rights

If you are a Florida resident, you may have additional rights under the Florida Digital Bill of Rights (FDBR), including the right to access, correct, delete, and opt out of the sale or sharing of your personal data. The Mothers Village does not sell personal data. To exercise your rights under Florida law, please contact us at hello@the-mothers-village.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on our website with a revised effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

The Mothers Village, LLC

Email: hello@the-mothers-village.com

Website: the-mothers-village.com

Boca Raton, Florida